HOURS OF OPERATION
Our Guest Services Office is now open to assist with pass pickup, ticketing, and general inquiries. Lockers are also accessible during office hours for your convenience.
GUEST SERVICES
Location: Lower Breezeway
Phone: 209-753-2301 ext. 777
Email: seasonpass@bearvalley.com
Guest Services is the main hub for on-mountain assistance. Guests can purchase lift tickets, pick up season passes, inquire about lost and found items, and get answers to general questions about their visit.
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Hours of Operation:
October 27th - October 30th, 2025: Monday - Thursday, 9AM - 4PM
Starting Nov. 3rd: Monday - Friday, 9AM - 4PM *Closed on Thanksgiving
LESSON DESK
Location: Lower Breezeway
Phone: 209-753-2301 ext. 619
Email: lessons@bearvalley.com
Our Lesson Desk assists with bookings ski and snowboard lessons, information on our Cub Club program and assist with purchasing rentals.
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Hours of Operation:
RENTAL DEPARTMENT
Location: Lower Breezeway
Email: rentals@bearvalley.com
REPAIR SHOP
Location: Lower Breezeway
Phone: 209-753-2301 ext. 628
SPORT SHOP
Location: Upper Breezeway
Phone: 209-753-2301 ext. 640
Your go-to spot for everything you need on the mountain, from accessories and apparel to a new pair of skis or snowboard gear. Our team is here to help you get set for the hill, with professional boot fitting available on-site.
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Hours of Operation: