Season Pass Protection Claim
We are sorry to hear that an unfortunate circumstance has interrupted your season! We promise to review your claim carefully and wish you a speedy recovery or outcome.
Please fill out the digital form below. Once the form has been completed, you will be redirected to a page with additional information about how to mail in your documents. All steps need to be completed in order to be considered for a credit carry-over.
Please Note: Pass price calculation for carry-over will be based on the pricing season during which the season pass that a carry over claim is filed on was purchased.
Claims filed after April 30th,2023 are not eligible to file a claim for a 2022/2023 season pass carry over.
While each claim is carefully reviewed, we cannot guarantee that all claims will meet the requirements for a credit carry-over.
The claim review period begins on May 1. We will respond to your claim within 45 days of receipt. To review details of pass protection click here