We are sorry to hear that an unfortunate circumstance has interrupted your season! We promise to review your claim carefully and wish you a speedy recovery or outcome.
Please fill out the digital form below. Once the form has been completed, you will be redirected to a page with additional information about how to mail in your documents. All steps need to be completed in order to be considered for a credit carry-over.
Please Note: Pass price calculation for carry-over will be based on the date of claim.
- Spring Pricing – If submitted by April 30th (to retain your Forever status).
- Summer Pricing – If submitted May 1- August 31st
Claims filed after August 31st for the prior year are not eligible to file a claim.
While each claim is carefully reviewed, we cannot guarantee that all claims will meet the requirements for a credit carry-over.
The claim review period begins on May 1. We will respond to your claim within 45 days of receipt. To review details of pass protection click here