Season Pass Protection Claim

We are very sorry to hear that an unfortunate circumstance has interrupted your ski/bd season.  We promise to review your claim carefully and wish you a speedy recovery or outcome. 

Please fill out the form completely and be sure to mail required documents to arrive on or before August 31st.

Additional instructions and information, such as claim address, will be provided when you click  “submit” claim at the end of the form. 

Please NOTE:  Pass price calculation for carry-over will be based on the date of claim. 

  • Spring Pricing – If submitted by April 30th (and to retain your Forever status).
  • Summer Pricing – If submitted May 1- August 31st

Claims filed after August 31st for the prior year are not eligible to file a claim.

While each claim is carefully reviewed we cannot guarantee that all claims will meet requirements for a credit carry-over. 

Claim review period begins May 1.  We will respond to your claim within 45 days of receipt.  To review details of pass protection click here

  • Personal Information (one person per form)

  • Claim Information

  • Max. file size: 2 MB.
    upload any supporting documentation for your claim
  • Max. file size: 2 MB.
    Additional documents as needed
  • Max. file size: 2 MB.
    Additional documents as needed

Please call or email if you have questions.

209-753-2301, ext 777
We reserve the right to update information at any time.