Season Pass Protection Claim

We are sorry to hear that an unfortunate circumstance has interrupted your season! We promise to review your claim carefully and wish you a speedy recovery or outcome. 

Please fill out the digital form below. Once the form has been completed, you will be redirected to a page with additional information about how to mail in your documents. All steps need to be completed in order to be considered for a credit carry-over. 

Please Note:  Pass price calculation for carry-over will be based on the pricing season during which the season pass that a carry over claim is filed on was purchased

Claims filed after April 30th,2023 are not eligible to file a claim for a 2022/2023 season pass carry over.

While each claim is carefully reviewed, we cannot guarantee that all claims will meet the requirements for a credit carry-over. 

The claim review period begins on May 1. We will respond to your claim within 45 days of receipt. To review details of pass protection click here

Please email if you have questions

We reserve the right to update information at any time.